Privacy
Anhui Hemo Technology Co., Ltd. (hereinafter referred to as "Hemo Technology", "we", and "our") is fully aware of the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal data to Hemo Technology. This Policy applies to the websites owned and operated by Hemo Technology. This Policy introduces the information practices of Hemo Technology's website, including what information is collected, how such information is used, with whom such information is shared, and how such information is protected.
This policy outlines how your personal data is handled, but it may not cover all potential data processing scenarios. The Hemo Technology website may contain links to other websites. Hemo Technology bears no responsibility for the privacy practices or content of these other websites.
The purpose of this policy is to help you understand the following: 1. How Hemo Technology collects and uses your personal data. Personal data refers to information that can identify an individual when used alone or in combination with other information. Such data is directly submitted to us by you when you use our website, products, or services, and interact with us, for example, when you contact us for support; or we obtain it by recording how you interact with our website, products, or services, such as through technologies like cookies, or receiving usage data from software running on your device. Where legally permitted, we also obtain relevant data from public and commercial third-party sources. The data we collect depends on how you interact with Hemo Technology, including the websites you visit or the products and services you use, including name, gender, company name, position, address, email, phone number, etc. We also collect the information you provide to us and the content of the messages you send us, such as the query information you enter or the questions or information you provide for customer service support. When using Hemo Technology's products or services, you may need to provide your personal data. In some cases, you can choose not to provide personal data to Hemo Technology, but if you choose not to provide it, Hemo Technology may not be able to provide you with the relevant products or services, nor respond to or resolve the issues you encounter.
We may use your personal data for the following purposes:
(a) fulfilling your service requests, including verifying products or services; providing training and certification, managing and processing training and certification results; participating in online or offline activities; making changes at your request or providing the information you request (such as marketing materials for products or services); and providing technical support.
(b) Contact you with your consent; send you information about products and services that may interest you; invite you to participate in Hemo Tech events, market surveys, or satisfaction surveys; or send you marketing information. If you do not wish to receive such information, you can unsubscribe at any time.
(c) Send you important notifications, such as updates and installation notifications for operating systems or applications.
(d) Provide you with personalized user experience and personalized content.
(e) Certify and manage suppliers and business partners, communicate with or conduct business with suppliers and business partners.
(f) Conduct internal audits, data analysis, and research to improve our products and services.
(g) Analyze business operation efficiency and measure market share.
(h) Troubleshooting errors in case you choose to send us the details of the errors.
(i) Synchronize, share, and store the data you upload or download, as well as the data required for executing uploads and downloads.
(j) To protect the security of our products, services, and customers or users, and to implement and improve our loss prevention and anti-fraud programs.
(k) Comply with and implement applicable legal requirements, relevant industry standards, or our policies.
Hemo Technology may also collect and use non-identifiable data. Non-identifiable data refers to data that cannot be used to determine an individual's identity. For example, Hemo Technology collects aggregated statistical data, such as website visits. The purpose of Hemo Technology collecting this data is to understand how users use its website, products, and services. With this, Hemo Technology can improve its services and better meet customer needs. Hemo Technology may, at its discretion, collect, use, process, transfer, or disclose non-identifiable data for other purposes. We will try our best to isolate your personal data and non-identifiable data and use them separately. If personal data is mixed with non-identifiable data, it will still be considered as personal data processing.
When Hemo Technology processes your personal data, we will comply with applicable legal requirements and handle it based on appropriate legal grounds, including: · Processing your personal data to fulfill contracts when responding to your transaction or service requests; · Processing your personal data based on your consent; · When contacting you, conducting marketing or market research, improving our products and services, executing and improving our loss prevention and anti-fraud plans, etc., we will process your personal data based on our or third parties' legitimate interests. These legitimate interests include enabling us to manage and operate our business more effectively and provide our products and services; protecting the security of our business, systems, products, services, and customers; internal management, compliance with internal policies and procedures; other legitimate interests described in this policy, etc.; · We may also process your personal data based on compliance with and fulfillment of legal obligations.
2. How does Hemo Technology use cookies and similar technologies? To ensure the normal operation of the website, we sometimes store small data files called cookies on computers or mobile devices. A cookie is a plain text file stored by a web server on a computer or mobile device. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, as well as some numbers and characters. With the help of cookies, websites can store user preferences and other data to better serve users. The purpose of Hemo Technology enabling cookies is the same as that of most websites or internet service providers, which is to improve the user experience. With the help of cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using permanent cookies). With the help of cookies, websites can save settings such as the language, font size, and other browsing preferences of computers or mobile devices. This means that users do not need to reconfigure their user preference settings every time they visit. If a website does not use cookies, then every time a user opens a webpage, the website will treat them as a new visitor. For example, if you log in to a website and then go to another webpage, the website will not recognize you and you will be logged out again. Hemo Technology will not use cookies for any purposes other than those stated in this policy. You can manage or delete cookies according to your preferences. For more information about cookies, please refer to AboutCookies.org.
In addition, we may also use local storage objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Vendors and partners who provide certain functions or display advertisements on our website based on your web browsing activities may also use LSOs such as HTML5 to collect and store information. Various browsers may provide their own management tools to delete HTML5 LSOs.
You can clear all cookies saved on your computer, and most web browsers have a function to block cookies. However, if you do so, you will need to manually change your user settings every time you visit our website.
3. How does Hemo Technology disclose your personal data? In cases where certain services are provided by Hemo Technology's authorized partners, Hemo Technology will share your personal data with such partners as described in this policy. Additionally, as an international company, we may share personal data across Hemo Technology's other language sites.
In the case of applicable legal requirements or responding to legal procedures, Hemo Technology may also disclose your personal data to relevant law enforcement agencies or other government agencies. Hemo Technology will also disclose your data when there is a reasonable need, such as for the execution of contracts and when we believe that disclosure is necessary and appropriate to prevent physical harm or property damage, or to investigate possible or actual illegal behavior.
4 How to access or modify your personal data You should ensure that all personal data submitted is accurate and correct. Hemo Technology will strive to maintain the accuracy and completeness of personal data, and update such data in a timely manner.
When required by applicable laws, you may have the right to access and obtain specific personal data we hold about you; request us to update or correct your inaccurate personal data; refuse or restrict our use of your personal data; and request us to delete your personal data. If you wish to exercise these rights, please click here to provide us with feedback online. For security purposes, you may need to provide a written request. If we have reasonable grounds to believe that these requests are fraudulent, unenforceable, or infringe upon the privacy rights of others, we will refuse to process the request.
When required by applicable laws, and when Hemo Technology processes your personal data based on your consent, you also have the right to withdraw your consent at any time. However, withdrawing consent will not affect the legality and validity of our processing of your personal data based on your consent prior to the withdrawal, nor will it affect our processing of your personal data based on other appropriate legitimate grounds.
If you believe that our processing of your personal information does not comply with applicable data protection laws, you may contact the statutory data protection authority. For contact information of data protection authorities in the EU, please refer to: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
5 How does Hemo Technology protect and retain your personal data
Hemo Technology attaches great importance to the security of personal data. We adopt appropriate physical, administrative, and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use encryption technology to ensure the confidentiality of data; we employ protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we organize security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal data. We will do our utmost to protect your personal data, but please note that any data transmitted over the Internet cannot be guaranteed to be 100% secure. Therefore, although we will take appropriate measures to protect your personal information, Hemo Technology cannot determine or guarantee the security of the information you provide to us or obtain from our website. Therefore, when using our website, you should bear the risks yourself. For information on how to report security issues, matters, or possible incidents to Hemo Technology and the Hemo Technology Information Security Team, please feel free to contact us at marketing@glvac.cn. In the event of a personal information security incident, we will promptly inform you and report to regulatory authorities in accordance with legal and regulatory requirements.
We will retain your personal data for the period necessary to achieve the purposes outlined in this policy, unless an extended retention period is required or permitted by law. Due to varying scenarios and differences in products and services, the storage period of data may vary. The criteria we use to determine the retention period include: the time required to retain personal data for achieving the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving product and service performance and quality, ensuring the security of systems, products, and services, responding to possible user inquiries or complaints, problem identification, etc.; whether the user agrees to a longer retention period; whether there are special requirements for data retention in laws, contracts, etc. As long as your account is necessary for us to provide services, we will retain your registration information. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on that account, and delete your corresponding personal data unless there are special legal requirements.
6 How does Hesmo Technology handle children's personal data
Our products, websites, and services are primarily targeted at adults. Children are not allowed to create their own user accounts without the consent of their parents or guardians. For personal data collected from children with parental consent, we will only use or disclose this data when permitted by law, with explicit consent from parents or guardians, or when necessary to protect children. If Hemo Technology discovers that it has collected personal data from children without verifiable parental consent, it will seek to delete the relevant data as soon as possible.
7 Third-party providers and their services
To ensure a smooth browsing experience, you may receive content or web links provided by third parties external to Hemo Technology and its partners (hereinafter referred to as "third parties"). Hemo Technology has no control over such third parties. You can choose whether to access links, content, products, and services provided by third parties.
Hemo Technology cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Before submitting personal information to third parties, please refer to their privacy protection policies.
8 How is your personal data transferred globally
Hemo Technology is a global company. Where legally permitted, we may share your personal information within Hemo Technology (including subsidiaries and affiliates) or with our suppliers and business partners, and may transfer the information to other countries or regions where we conduct business. Additionally, as we may not have a data storage center in your country, your personal data may also be transferred to a data center located outside your country for storage. In such cases, Hemo Technology will take measures to ensure that the data we collect is processed in accordance with this policy and applicable laws. This includes using various legal mechanisms, such as signing standard contract clauses approved by the European Commission or requesting your consent for cross-border transfer of personal data, or implementing security measures such as data anonymization before cross-border data transfer, when personal data of data subjects located in the EU is transferred to a country or region that does not have an equivalent level of data protection recognized by the EU.
9 How this policy is updated
Hemo Technology reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will post the latest version of the privacy policy here. If we make significant changes to our privacy policy, we may also notify you of the changes through different channels, such as posting a notice on our website or sending an email to the email address specified in your account. In accordance with applicable data protection laws, we will also seek your consent for any significant changes that affect how we use your personal information. We recommend that you regularly check this page for the latest information about our privacy practices.
10 How to contact Hemo Technology
If you have any questions, opinions, or suggestions, please contact us. If you are dissatisfied, you can also lodge a complaint through the following channel: info@ahhemo.com.
When Hemo Technology processes your personal data in accordance with this Privacy Policy, the Hemo Technology entity that responds to your request, contacts you, provides you with products or services, or has entered into or is about to enter into a contract with you is the controller of the relevant personal data.